Contact myWaypoint
You can reach myWaypoint by phone at 215-348-8003, toll-free at 833-838-1160, or by email at info@mywaypoint.org, and you are welcome at either of our two Pennsylvania offices, in Richboro and Levittown. Counseling is free, and there is no obligation. If you are facing an urgent situation like a foreclosure or an Act 91 notice, please call so we can help right away.
Ways to reach us
Office Hours: 9am – 5pm, 5pm-7pm by appointment only.
Contact form
Tell us how we can help, and the right person will get back to you. There is no cost and no obligation.
Prefer to talk now? Call 215-348-8003 or email info@mywaypoint.org
Frequently asked questions
How do I make an appointment with myWaypoint?
The fastest way is to call 215-348-8003, or you can send a message using the form on this page and we will follow up within two business days. Let us know what you need help with, from foreclosure prevention to homebuyer education, and whether you prefer our Richboro or Levittown office. Counseling is free, and if your situation is urgent, such as an Act 91 notice, calling is best so we can act quickly.
Where are myWaypoint’s offices?
myWaypoint, formerly the Credit Counseling Center, has two Pennsylvania offices: one at 832 Second Street Pike in Richboro, and one at 208 Levittown Parkway in Levittown. Many services are also available by phone, so you do not always need to visit in person. When you contact us, let us know which office is more convenient, or that you would prefer a phone appointment.
Is counseling really free?
Yes. myWaypoint’s financial and housing counseling is free for Pennsylvania residents. The only fees are the two federally required bankruptcy courses, each $39 per individual or couple, with reductions or waivers for households at or below 150% of the federal poverty guidelines. Everything else, from budgeting to foreclosure prevention to homebuyer education, is provided at no cost.